Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Curvaflex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in surveys or promotions
  • Engage with us on social media

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)
  • Account credentials (username and password)
  • Purchase history
  • Size and fit preferences
  • Communication preferences

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Click-through data
  • Cookies and similar tracking technologies
  • Device identifiers

Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Social media platforms (if you connect your account)
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing partners

2. How We Use Your Information

We use the information we collect to:

Fulfill Orders & Provide Services

  • Process and complete your transactions
  • Manage your account
  • Send order confirmations and shipping updates
  • Provide customer support
  • Handle returns and exchanges

Improve Our Business

  • Personalize your shopping experience
  • Analyze website usage and shopping patterns
  • Improve our products and services
  • Develop new features and offerings
  • Conduct research and analytics

Marketing & Communication

  • Send promotional emails and newsletters (with your consent)
  • Inform you about new products, sales, and special offers
  • Conduct surveys and gather feedback
  • Administer contests and promotions

Legal & Security

  • Comply with legal obligations
  • Prevent fraud and unauthorized transactions
  • Protect our rights and property
  • Enforce our terms and conditions
  • Respond to legal requests and prevent harm

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and fulfillment partners
  • Email service providers
  • Website hosting services
  • Analytics providers (e.g., Google Analytics)
  • Marketing platforms

Business Transfers

If Curvaflex is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes (subpoenas, court orders)
  • Enforce our policies and agreements
  • Protect our rights, property, or safety
  • Protect the rights and safety of others
  • Investigate fraud or security issues

With Your Consent

We may share your information with other parties when you give us permission to do so.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality (shopping cart, checkout)
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant advertisements

Your Cookie Choices

Most browsers allow you to control cookies through settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Note: Disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Links and Services

Our website may contain links to third-party websites and services (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for sensitive data
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access & Portability

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal obligations).

Opt-Out

  • Marketing emails: Unsubscribe using the link in our emails or contact us directly
  • Cookies: Adjust your browser settings
  • Targeted advertising: Use opt-out tools provided by advertising networks

Restriction

Request that we limit how we use your information.

Objection

Object to certain types of processing (e.g., direct marketing).

To exercise these rights, please contact us at [privacy@curvaflex.com].

9. Children's Privacy

Our website is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

If you are accessing our website from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country] or other countries where our service providers operate. By using our website, you consent to such transfers.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising your rights

Note: Curvaflex does not sell personal information.

To exercise your CCPA rights, contact us at [privacy@curvaflex.com].

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Legal Basis for Processing: We process your data based on:

  • Contract performance (fulfilling orders)
  • Legitimate interests (improving services, fraud prevention)
  • Consent (marketing communications)
  • Legal obligations

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Curvaflex
Email: [privacy@curvaflex.com]
Phone: [your phone number]
Address: [your physical address]

Data Protection Officer (if applicable):
[DPO contact information]

Response Time: We aim to respond to all inquiries within 30 days.

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.